Terms of service

Terms of Service

Effective Date: October 19, 2026

These Terms of Service govern your access to and use of the MerryTree website at merrytree.uk and any purchase made through the store.

The store is operated by GUSTAVO BAZ LLC, a United States limited liability company. By accessing the website or placing an order, you agree to these Terms, subject to any mandatory consumer rights that apply to you under applicable law.

1. Merchant Information

  • Brand Name: MerryTree

  • Legal Entity: GUSTAVO BAZ LLC

  • Registered Address: 2750 NE 185th Street, Suite 306 Aventura, FL 33180, USA

  • EIN: 88-2525367

  • Email: support@merrytree.uk

  • Phone: +1 332 234 5077

  • Website: https://merrytree.uk

2. Eligibility and Use of the Website

You agree to use our website only for lawful purposes and to provide accurate, current, and complete information when placing an order.

You must not use the website to commit fraud, interfere with its operation, compromise its security, or violate applicable laws or the rights of others.

We reserve the right to take reasonable action against fraudulent, abusive, or unlawful activity, subject to applicable law.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, features, and specifications accurately. However, screen settings, lighting, and other technical factors may cause minor differences in the appearance of products.

Product images and descriptions are provided to describe the items offered for sale. They do not override the express specifications or legally required characteristics of the product purchased.

If a product is materially different from its description or does not conform to the sales contract, your applicable statutory rights remain unaffected.

4. Orders and Contract Formation

When you place an order, you submit an offer to purchase the selected products at the prices and on the terms displayed at checkout.

An order confirmation acknowledges receipt of your order but does not necessarily establish final acceptance. Where applicable, acceptance occurs when we confirm acceptance, dispatch the order, or otherwise communicate acceptance in accordance with the checkout terms and applicable law.

We reserve the right to reject or cancel an order where legally justified, including in cases of suspected fraud, material pricing errors, inventory problems, or an inability to fulfill the order.

If we cancel an order after payment has been collected, we will arrange a refund of the amount paid for the canceled order, subject to applicable law.

Nothing in this section permits us to disregard a binding contract or a mandatory consumer protection rule.

5. Prices, Currency, and Taxes

Prices are displayed in the currency applicable to the storefront or checkout, which may include US dollars (USD), euros (EUR), or British pounds sterling (GBP).

The final price, applicable taxes, shipping charges, and other amounts payable will be shown at checkout to the extent required by law.

International shipments may be subject to import duties, customs charges, import VAT, or other government-imposed fees. Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility.

We will not knowingly use this provision to transfer a tax or charge to a customer where mandatory law requires the seller to bear it.

6. Payment

Payment must be completed using an available payment method at checkout.

Payments may be processed by third-party payment service providers under their own terms and privacy practices.

The credit card statement descriptor for purchases through this store is MerryTree.

You authorize the applicable payment provider to process the amount due for your order. If a payment is declined, reversed, or otherwise unsuccessful, we may suspend processing or cancel the order as permitted by law.

7. Shipping and Delivery

Products sold through MerryTree are shipped directly from China by a third-party supplier or fulfillment partner.

Order processing generally takes 1 to 3 business days. Estimated delivery is 8 to 16 business days after dispatch.

These are estimates, not guaranteed delivery dates. Delivery may be affected by customs clearance, carrier operations, weather, public holidays, destination restrictions, and other circumstances outside our reasonable control.

An order may arrive in multiple packages, which may be delivered separately.

Our Shipping Policy provides additional information. Nothing in these Terms excludes remedies that apply when goods are not delivered within a legally required period.

8. Returns, Refunds, and Cancellations

Our Return and Refund Policy governs discretionary refund requests, the handling of damaged or incorrect products, non-delivery claims, and the standard process for approved refunds.

Under our standard procedure, a customer whose refund is approved is not required to physically return the product. The customer may keep or dispose of the item.

Approved refunds are generally initiated to the original payment method within 5 to 10 business days, although the payment provider may take additional time to display the credit.

Eligible consumers in the European Union and United Kingdom may have statutory cancellation or withdrawal rights. Mandatory rights concerning defective or non-conforming goods also remain unaffected.

Where statutory law requires a different remedy, procedure, or deadline, that law takes precedence over any conflicting provision in our store policies.

9. Consumer Guarantees and Statutory Rights

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory warranty, withdrawal right, refund entitlement, or other right that cannot legally be excluded or limited.

Depending on your location, mandatory consumer rights may arise under applicable United States state law, Canadian federal or provincial law, European Union consumer legislation, Spanish consumer law, German consumer law, or United Kingdom consumer legislation.

For qualifying purchases, available remedies may include repair, replacement, price reduction, cancellation, or refund as provided by applicable law.

10. Third-Party Suppliers and Service Providers

We work with third-party suppliers, shipping providers, payment processors, and technology service providers to operate the store and fulfill orders.

Products may be dispatched by a third-party supplier in China. The involvement of a supplier or carrier does not eliminate our responsibilities as the seller under applicable law.

Third-party websites or services linked from our store may be governed by separate terms and privacy policies.

11. Intellectual Property

Unless otherwise stated, the MerryTree website and its content, including text, branding, graphics, images, and design elements, are owned by or licensed to the relevant rights holder.

You may use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, or commercially exploit protected content without prior authorization, except as permitted by law.

12. Website Availability and Accuracy

We may update, maintain, modify, or temporarily suspend parts of the website as reasonably necessary.

We do not guarantee uninterrupted or error-free website operation. However, this provision does not exclude obligations that apply to paid services, consumer contracts, data protection, or other mandatory legal requirements.

13. Limitation of Liability

To the extent permitted by applicable law, GUSTAVO BAZ LLC is not liable for indirect or consequential losses that are not reasonably foreseeable and are not otherwise recoverable under applicable law.

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability for fraud, intentional misconduct, or other liabilities that cannot legally be excluded.

Nothing in these Terms excludes or restricts mandatory consumer remedies, product liability rights, or statutory protections.

14. Indemnification

To the extent permitted by applicable law, you agree not to misuse the website or infringe the rights of others. Any claim for indemnification under these Terms is limited to losses arising from your unlawful conduct or material breach and will not apply where prohibited by consumer protection law.

15. Privacy

Our Privacy Policy explains how personal information is collected, used, disclosed, and protected.

By using the website, you acknowledge that personal information will be processed as described in that policy and subject to applicable privacy laws. Where consent is required for particular processing activities, this acknowledgment does not replace that consent.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida, United States, without displacing mandatory consumer protection laws that apply to a consumer based on their country or place of residence.

To the extent legally permitted, the courts located in Florida, United States, shall be the agreed forum for disputes arising out of these Terms or purchases from MerryTree.

This clause does not prevent consumers in the European Union, United Kingdom, or Canada from bringing proceedings in a court that has mandatory jurisdiction under applicable consumer protection law, nor does it remove any non-waivable statutory right.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. Any invalid provision will be interpreted or limited only as necessary to comply with applicable law.

18. Changes to These Terms

We may revise these Terms from time to time. The updated version will be published on merrytree.uk with a revised effective date.

Changes will not retroactively remove rights that have already accrued under applicable law or alter an existing contract except as permitted by law.

19. Contact Information

For questions about these Terms, orders, or the website, contact:

MerryTree
GUSTAVO BAZ LLC
2750 NE 185th Street, Suite 306 Aventura, FL 33180, USA
EIN: 88-2525367
Email: support@merrytree.uk
Phone: +1 332 234 5077
Website: https://merrytree.uk